Privacy Policy

What is a privacy policy?

A privacy policy lets you know what information is being collected, how it is being used and why.

Who are we?

Almost Home Dog Rescue are a small dog rescue charity based in North Wales. We are registered with the Charities Commission, Registered Charity Number 1172601. We are committed to protecting your privacy.

What information do we collect and how is it collected?

If you fill in one of our website forms to adopt or foster, we will collect basic information about you which includes your name, postal address, email address and telephone number, and then information on your home, lifestyle and experience with dogs. If you fill in our website form to volunteer for us, to request more information on our education programme or to rehome your dog, we will collect basic information about you which includes your name, postal address, email address and telephone number. If you donate or make a payment to us via our website, we will collect basic information which includes your name and email address and our third party payment processors will collect your payment information. If you agree to Gift Aid or you are purchasing an item from our shop, we will also collect your home address, so we can claim the Gift Aid or post items out to you.

What are cookies and how do we use them?

To help process credit card payments, we use cookies. These are small text files downloaded to your device. When you visit our website, we use Google Analytics to log information and details of visitor behaviour. This doesn’t identify individuals, it just helps us to find out information like how many people have visited our website.

What do we do with your information?

We will only use your information to contact you regarding suitable dogs to foster or adopt, volunteering, rehoming your dog or about our education programme if you have expressed interest in any of these. We will use your information to process any payments or orders you have made and claim any Gift Aid, where applicable.

How long do we keep your information?

We will not keep any of your information longer than necessary. If you adopt a dog from us, we will keep your information on file for the life of the dog. If you rehome your dog via us, we will keep your information on file for the life of the dog in case we need to contact you regarding the dog’s history. If you foster or volunteer for us, will keep your information on file as long as you remain an active volunteer. If you take part in our education programme, we will keep your information on file as long as you remain interested in the programme. We will keep information on any payments made to us in accordance with the law regarding financial record keeping and Gift Aid claims. We will keep any other personal information you have shared with us for no longer than 90 days, unless you have explicitly consented to us contacting you further.

How do we share, store, protect and process your information?

We will not sell your personal information to others. Your information will be securely stored and access restricted. We will only pass your information to one of our trusted volunteers to carry out a home check, if one is required. We may use service providers who provide IT and system administration services to process and store data, such as web hosting, email services and database storage. These providers are compliant with the General Data Protection Regulation (GDPR) and based in the EEA, in countries recognised as providing adequate data protection by The European Commission or are in the US but are part of the EU-US Privacy Shield Framework.

What are your rights?

In accordance with UK and European law under the General Data Protection Regulation (GDPR) you have the right to view, amend or delete any of the personal information that we hold about you.

Policy Updated: 30th April 2018